Cancellation and Refund Policy

Cancellation and Refund Policy

All Cancellation Requests are processed within 7-10 business days.

Summer Camp Shows or Spring/Fall Productions/Shows

If you choose to cancel your enrollment in a Summer Camp Show or Spring/Fall Production/Show, the following policies will apply:

  • No refunds offered for cancellations within 48 hours of auditions
  • Once AUDITIONS/CASTING has occurred for any program (Summer Camp Shows or Spring/Fall Productions/Shows), PAA will NOT offer any refunds.
  • For cancellations that occur more than 48 hours prior to auditions of Summer Camp Shows or Spring/Fall Productions/Shows, PAA will offer a full tuition refund, less a $50 cancellation processing fee, per session, per child. However, once Auditions have occurred for any program, PAA will NOT offer any refunds.  
  • PAA will NOT offer any refunds for expulsion or voluntary withdrawal during sessions. Consideration for withdrawals due to illness will be made by the PAA Executive Director on a case by case basis.
  • In the event of cancellation, any payment plans will continue to operate as scheduled until payment in full is complete according to the amount due defined by the cancellation policy.
  • All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.

If PAA is forced to cancel a Summer Camp show or Spring/Fall Production/Show before the program starts or during the program, PAA reserves the right to choose what is in the best interest of all parties involved.

Classes

If you choose to cancel your enrollment in a Spring or Fall Class, the following policies will apply:

  • Cancellations must be received no later than 72 hours before the scheduled start of the classes in order to receive a full tuition refund less a $25 cancellation fee.
  • All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.
  • Once CLASSES begin on the first day of the Spring or Fall Session, PAA will NOT offer any refunds.   However, any student may transfer to another class without penalty during the session.
  • If a student begins class in the middle of a Spring or Fall Session such as in March or October, PAA will NOT offer any refunds after the student’s first day of class. However, any student may transfer to another class without penalty during the session.

If PAA is forced to cancel a class before the program starts due to low enrollment, full tuition will be refunded.

Summer Camp Workshops

If you choose to cancel your enrollment for a Summer Camp Workshop, the following policies will apply:

  • Cancellations must be received no later than 72 hours before the scheduled start of the Summer Camp Workshops in order to receive a full tuition refund less a $25 cancellation fee.
  • PAA will NOT offer refunds for Summer Camp Workshops cancelled within 72 hours of the start of the program.
  • Once Summer Camp Workshops begin, PAA will NOT offer any refunds.
  • All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.

If PAA is forced to cancel a Summer Camp Workshop before the program starts due to low enrollment, full tuition will be refunded.

Workshops or Masterclass

If you choose to cancel your enrollment in a Workshop or Masterclass, the following policies will apply:

  • Cancellations must be received no later than 72 hours before the scheduled start of the workshop or masterclass in order to receive a full tuition refund.
  • PAA will NOT offer refunds for workshops or masterclasses cancelled within 72 hours of the start of the program.
  • Once the Workshop or Masterclass begins, PAA will NOT offer any refunds.
  • All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.

If PAA is forced to cancel a Workshop or Masterclass before the program starts due to low enrollment, full tuition will be refunded.

Private Lessons

Lateness and Cancelled Lesson Fees

It is the responsibility of the parent and student to arrive at their lessons on time. Refunds will not be given for starting a lesson late unless it is at the fault of the teacher. If the instructor is running late, then the time will either be added to the end of that day’s lesson, or applied to a later lesson when it is convenient for the family. If you will be more than 10 minutes late to your lesson, please let Sam, registrar@paacolorado.org or 303-900-7041 Ext 0 know as soon as possible.

Lessons may be cancelled 24 hours in advance with no fees, but in respect to our instructors, lessons cancelled after 9am the day of the lesson will be subject to a 50% cancellation fee, and lessons cancelled 2 hours before or no-show lessons will be charged in full.

Cancellation Form