Payment Options

 PAA Cancellation and Refund Policy

Due to the changing requirements of operating during COVID-19, the cancellation policy may be amended on a case by case basis. The one exception is that once auditions/casting has occurred, PAA will not offer any refunds.

All Cancellation Requests are processed within 7-10 business days.

In-person Spring/Fall Production/Show or Musical Theater Show Camps

 If you choose to cancel your enrollment in a Spring or Fall Production/Show or a Musical Theater Show Camp, the following policies will apply:

• Once AUDITIONS/CASTING has occurred for any program (Spring or Fall Production/Show or a Musical Theater Show Camp), PAA will NOT offer any refunds.
• For cancellations that occur more than 42 days before the start of the Spring or Fall Production/Show or a Musical Theater Show Camp, PAA will offer a full refund of tuition less a $50 cancellation processing fee, per session, per child. However, once Auditions have occurred for any program, PAA will NOT offer any refunds.  
• For cancellations that occur between 15 and 42 days before the start of the Spring or Fall Production/Show or a Musical Theater Show Camp,  PAA will offer a 50% refund of tuition less a $75 cancellation processing fee, per session, per child. However, once Auditions have occurred for any program, PAA will NOT offer any refunds.
• PAA will NOT offer any refunds for cancellations occurring within 14 days of the beginning of the Production/Show or a Musical Theater Show Camp, Consideration for family emergencies will be made by the PAA Executive Director on a case by case basis.
• PAA will NOT offer any refunds for expulsion or voluntary withdrawal during sessions. Consideration for withdrawals due to illness will be made by the PAA Executive Director on a case by case basis.
• In the event of cancellation, any payment plans will continue to operate as scheduled until payment in full is complete according the amount due defined by the cancellation policy.
• All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.

If PAA is forced to cancel a Spring or Fall Production/Show or a Musical Theater Show Camp before the program starts or during the program, PAA reserves the right to choose what is in the best interest of all parties involved.

In-Person or Online Classes

If you choose to cancel your enrollment in a Spring or Fall In-Person or Online Class, the following policies will apply:

• Cancellations must be received no later than 72 hours before the scheduled start of the classes in order to receive a full tuition refund less a $25 cancellation fee.
• All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.
• Once CLASSES begin on the first day of the Fall or Spring Session, PAA will NOT offer any refunds.   However, any student may transfer to another class without penalty during the session.
• If a student begins class in the middle of a Fall or Spring Session such as in October or March, PAA will NOT offer any refunds after the student’s first day of class. However, any student may transfer to another class without penalty during the session.

If PAA is forced to cancel an In-Person or Online class before the program starts due to low enrollment, tuition is refunded less any credit card processing fees. 

In-Person Performing Arts Mini Camps

If you choose to cancel your enrollment for an In-Person Performing Arts Mini Camps, the following policies will apply:

• Once the In-Person Performing Arts Mini Camps begins, PAA will NOT offer any refunds.
• Cancellations must be received no later than 72 hours before the scheduled start of the In-Person Performing Arts Mini Camps in order to receive a full tuition refund less a $25 cancellation fee.
• PAA will NOT offer refunds for In-Person Summer Dance Camps cancelled within 72 hours of the start of the program.
• All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.

If PAA is forced to cancel an In-Person Performing Arts Mini Camps before the program starts due to low enrollment, tuition is refunded less any credit card processing fees. 

In-Person or Online Workshop or Masterclass

If you choose to cancel your enrollment in a Workshop or Masterclass, the following policies will apply:

• Once the Workshop or Masterclass begins, PAA will NOT offer any refunds.
• Cancellations must be received no later than 72 hours before the scheduled start of the class in order to receive a full tuition refund.
• PAA will NOT offer refunds for workshops or masterclasses cancelled within 72 hours of the start of the program.
• All cancellation requests must be submitted online and are subject to the cancellation policy per the date received. Click here for the CANCELLATION FORM.

If PAA is forced to cancel an In-Person or Online Workshop or Masterclass before the program starts due to low enrollment, tuition is refunded less any credit card processing fees. 

Private Lessons 

Lateness and Cancelled Lesson Fees

It is the responsibility of the parent and student to arrive at their lessons on time. Refunds will not be given for starting a lesson late unless it is at the fault of the teacher. If the instructor is running late, then the time will either be added to the end of that day’s lesson, or applied to a later lesson when it is convenient for the family. If you will be more than 10 minutes late to your lesson, please let Sam, registrar@paacolorado.org or 303-900-7041 Ext 0 know as soon as possible.

Lessons may be cancelled 24 hours in advance with no fees, but in respect to our instructors, lessons cancelled after 9am the day of the lesson will be subject to a 50% cancellation fee, and lessons cancelled 2 hours before or no-show lessons will be charged in full.

Covid-19 Policy

Lessons will be in person unless specified by the family or if the present Covid-19 situation causes us to be unable to gather. If we are unable to meet in person, the Registrar & Site Manager will contact you with as much notice as possible and you will have the option to move your lesson to Zoom, or to cancel it with no charge. Moving your lesson to Zoom is always available to you as long as proper notice is given as stated in the cancellation policy