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PAA Cancellation and Refund Policy

 

Due to the rapidly changing requirements of operating during COVID-19, the cancellation policy may be amended on a case by case basis. The one exception is that once auditions/casting has occurred, PAA will not offer any refunds.

 

In-person classes, shows, workshops, and camps

 

If you choose to cancel your enrollment the following policies will apply:

  • Once AUDITIONS/CASTING has occurred for any program (summer camp or show), PAA will NOT offer any refunds.
  • For cancellations that occur more than 42 days before the start of the class, camp, workshop or show, PAA will offer a full refund of tuition less a $50 cancellation processing fee, per session, per child. However, once Auditions have occurred for any program, PAA will not offer any refunds. 
  • For cancellations that occur between 15 and 42 days before the start of any class, camp, workshop, or show, PAA will offer a 50% refund of tuition less a $75 cancellation processing fee, per session, per child. However, once Auditions have occurred for any program, PAA will not offer any refunds.
  • PAA will NOT offer any refunds for cancellations occurring within 14 days of the beginning of a class, camp, workshop, or show. Consideration for family emergency will be made by the PAA Executive Director on a case by case basis.
  • PAA will not offer any refunds for expulsion or voluntary withdrawal during sessions. Consideration for withdrawals due to illness will be made by the PAA Executive Director on a case by case basis.
  • In the event of cancellation, any payment plans will continue to operate as scheduled until payment in full is complete according the amount due defined by the cancellation policy.
  • All cancellation requests will be processed within 7-10 business days.
  • All cancellation requests must be submitted online by clicking on the CANCELLATION FORM below for processing.

 

If PAA is forced to cancel a summer camp before the program starts, you may take advantage of any of these options:

  1. You may choose to transfer your tuition credit to a different PAA Summer Camp.
  2. You may keep the tuition as a credit toward a future PAA program. Credits expire at the end of the calendar year.
  3. You may choose to donate your tuition credit to PAA.
  4. You may request a refund of your tuition (less the processing fees paid when you signed up).
 
 

If PAA is forced to cancel a summer camp while the camp is in session , you may take advantage of any of these options:

  1.  You may choose to transfer your prorated tuition credit to a different PAA Summer Camp.
  2. You may keep the prorated prorated tuition as a credit toward a future PAA program. Credits expire at the end of the calendar year.
  3. You may choose to donate your prorated tuition credit to PAA.
  4. You may request a refund of your prorated tuition (less the processing fees paid when you signed up).

 

Online Classes

Online classes, workshops, and masterclasses are subject to cancellation if enrollment is below the prescribed 5 student minimum, 72 hours before the scheduled start date of the class. Classes cancelled due to low enrollment will be refunded, less any processing fees.

Online Class/Workshop/Masterclass Cancellation Policy

In order to receive a full tuition refund, cancellations must be received no later than 72 hours before the scheduled start date of the class. We are unable to give refunds for classes cancelled within 72 hours of the start of class. All cancellation requests must be submitted online by clicking on the CANCELLATION FORM for processing.

Cancellation requests will be processed within 7-10 business days.

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